Refund policy

Thank you for shopping with us, We hope you love your purchase, but if for any reason you are not completely satisfied, we’re here to help.

Returns & Exchanges

We accept returns and exchanges within 14 days from the date you receive your order.

To be eligible for a return or exchange:

• The item must be unused, unworn, and in its original condition.
• It must be returned in the original packaging with all tags attached.

How to Request a Return or Exchange:

1. Please contact us at [ info@nuairshop.com ] within 14 days of receiving your order.
2. Let us know your order number.
3. Once approved, we will provide instructions for sending your item back.

Please note: Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original method of payment within a few business days.
• Shipping fees (if applicable) are non-refundable.

 

Non-Returnable Items

• Sale items, final clearance, and personalized/custom products are not eligible for return or exchange.